Payment & Ordering
Learn how to use our help center.
What payment methods are available?
We offer the following payment options in our shop:PaypalCredit cardKlarna on accountInstant Bank TransferGoogle PayApple Pay...
I'm having problems with the payment process. What can I do?
First of all, try going through the ordering and payment process in a different browser and clear your browser’s cookies – that often helps. It’s also...
How do I use discount codes?
You can simply enter the code during the payment process in the checkout section. Please note that Only one code per order can be used. The validity o...
How can I change my order?
Unless we receive your change of mind immediately after you’ve placed your order, we are often unable to process it, as we always dispatch your order ...
How do I get an invoice?
If you require an invoice for your order, please contact Please contact our customer service team and provide us with your order number directly....
I forgot to redeem my discount code – what can I do?
That’s no problem at all. Please just contact our customer service team directly and let us know your order number and the discount code. If this...